Northwest Seminars, Inc.
Continuing Education for the Medical Professional
Presents
Healthcare Quality, Patient Safety & Risk Management
October 4-5, 2008 - Andover, MA
Developed to meet the physician licensure requirements legislated in the states of Pennsylvania and Massachusetts

LOCATIONS & ACCOMMODATIONS

TARGET AUDIENCE

HOTEL RESERVATION

PROGRAM PURPOSE

 

OBJECTIVES

 

PROGRAM SCHEDULE

FACULTY

ACCREDITATION

FAP

COURSE REGISTRATION


Hotel Information
Northwest-Worldwide Travel serves as the booking agent for our hotel block. You can make your hotel reservation at the same time you register for the course. A portion of the room rate is used to provide refreshments during the meeting for participants only.
 
October 4-5, 2008 - Andover, MA - Wyndam Andover

Conveniently located just a half-hour north of Boston and 20 miles from the coast off I-93 and Rt. 495, the many sights of Boston's prestigious North Shore and Merrimack Valley are within easy reach of the hotel. Relax in newly renovated guest rooms with pillowtop mattresses, coffee maker, hair dryer, two telephones, and high-speed Internet access (fee may apply). Enjoy dining in the Merrimax Restaurant, relax in the lobby bar, or in the indoor heated pool, whirlpool, or fitness center.

Rates: Standard Guest Room $159 single/double occupancy + 9.7% tax

TARGET AUDIENCE:
This course is designed for Physicians, Nurses, Nurse Practitioners, Physician Assistants, Hospital Administrators, Chief Nursing Officers, Patient Safety Officers, Healthcare Quality Officers, Compliance Officers, and other professionals dealing with patient safety and healthcare quality improvement.

PROGRAM PURPOSE:
As a nation, the United States spent approximately $1.7 trillion on healthcare in 2003, with an expectation that the number will double by 2011, according to data from the Centers for Medicare and Medicaid Services (CMS). Despite this expenditure, there are still approximately 43 million people who have no healthcare insurance and an additional 50 million who have inadequate insurance, many of whom are children. There are additional concerns regarding the perceived value that we receive in return for our investment, related to the quality of healthcare provided. This was made evident through several landmark studies, including the Institute of Medicines, "Crossing the Quality Chasm." Another study from the Institute of Medicine, "To Err is Human," pointed out that there were possibly 44,000 to 98,000 deaths that could be attributed to our unsafe healthcare system. The purpose of this presentation is to explore what is being done, and by whom, to make much needed improvements.

OBJECTIVES:
To provide the audience with an overview of the status of the quality and safety of the United States healthcare system as reported by the government, the private sector and academia. Presenters will provide outlines of what is being done to assess, address, and improve the situation from multiple perspectives of healthcare practitioners, healthcare entities, third party payers, and employers at the local and national levels.

A complete list of objectives will be provided in the course syllabus.

Early registration is advised. Course participation is limited and registrations will be accepted as space allows. Course may be closed without prior notice.

Other Courses
We offer a number of seminars on Anesthesia, Bioterrorism, ACLS / PALS, and Airway Management. Visit our schedule for more locations and seminars.

PROGRAM SCHEDULE
2008 Healthcare Quality, Patient Safety & Risk Management
Andover, MA, October 4-5
Saturday
0730 Registration - Mandatory Sign In - Continental Breakfast
0800 Welcome
0805 Changes of the United States Healthcare System
Outline the state of quality and patient safety related to the U.S. healthcare system including AHRQ from the National Healthcare Quality and Disparities Report; IOM, Commonwealth Fund, the World Health Organization (WHO), the Leapfrog Group, and the Institute for Healthcare Improvement (IHI).
0905 Medical Errors
Explore the systems and processes that contribute to unintended and unanticipated outcomes and how they may be reengineered to "build in" safety.
1005 Break
1015 Medication Errors
Detail recommendations for avoiding medication errors derived of follow-up studies from both the government and private sector.
1115 Impaired and Disruptive Providers
Define the underlying issues that explain the persistence and actual increase in "disturbing, disruptive and potentially dangerous" physician behavior in the clinical setting including a discussion of how one differentiates between a "personality" related issue or impaired behavior due to an underlying psychological condition or addiction to drugs and alcohol.
1215 Lunch On Your Own
1315 Risk Management
Explain the concept of a "no blame" environment and the significance of "open communication" to help identify potential problems early and deal with them. Describe specific Risk Management programs and how they address specific state and federal requirements.
1415 Communication I: Creating the Framework and Culture for Providing Safe, High Quality, Patient-Centric Health Care
Denote the linkages between effective communication and enhanced health outcomes in both clinician-patient and among healthcare professionals in providing care in different healthcare settings.
1515 Break
1530 Communication II: Communication Barriers and Dealing with Difficult Patients
Discuss the impact of clinician-patient communication barriers as a source of medication and medical errors in a discussion of patterns of interactions with patients that cause the greatest difficulty and how behavioral and cultural factors may be at the root of the problem. This issue has taken on increased significance. We will look at some of the strategies employed by physicians to deal with the "difficult patient."
1630 Medical Ethics
Denote the challenges of maintaining ethical values in a medical world rapidly transforming toward a "commercial" landscape of medicine where these values are constantly being tested.
1730 Adjourn
Sunday
0730 Registration - Mandatory Sign In - Continental Breakfast
0800 Business Case for Improving Healthcare Quality and Patient Safety
Examine findings of poor quality and high rates of harm and avoidable deaths and related various public and private sector efforts toward needed improvement.
0900 Applications of Information Technology to Improve Healthcare
Review the underlying advantages to an EMR, some barriers to adoption and discuss several initiatives in place to pay physicians for using EMR's and e-prescribing.
1000 Break
1015 Utilization Review (UR) and Utilization Management (UM)
Explore the business, clinical and medico-legal aspects of utilization review and management covering topics such as documentation, accreditation, regulation, compliance, billing, and fraud including some UR and UM systems, and data collection and measurement tools that are being used.
1115 Emergency Preparedness
Apply lessons learned in the management of recent national and international calamities in planning improvement of preparedness in the medical community for future potential natural and man-created events.
1215 Adjourn

12 CME / 12 CEC

FACULTY
Course and Faculty Coordinator:
Sunil K Sinha, MD, MBA
Federal Field Policy Director
World Wide Policy and Public Affairs Group
Pfizer
Baltimore, Maryland

Dr Sinha's long-standing interest in quality measurement and performance improvement has brought him numerous awards and prepared him his work with CMS. Responsibilities include coordinating the quality initiatives within the Medicare programs and developing clinical and economic measures to assist in evaluation and oversight. He provides clinical and technical support to senior leadership and represents CMS on the interagency task force, producing the National Healthcare Quality and National Healthcare Disparities Reports. He previously served as Division Director, Quality Measurement and Health Assessment Group at CMS, developing measures to assess critical process and outcomes of effective care. He was involved with the Doctors Office Quality Initiative, Measures Manager project, Chronic Care Improvement Pilot and the Medicare Quality Monitoring System (MQMS) database system.

Dr Sinha's Board Certifications include: the American Board of Internal Medicine, American Board of Quality Assurance and Utilization Review, American College of Healthcare Executives, and the American College of Physician Executives. He is a Fellow of the Council for Excellence in Government and serves on the editorial Board of the Journal of Healthcare Management. He maintains his teaching and clinical affiliations as an attending physician at the Baltimore VA Medical Center, where he has a primary care clinic.

Additional faculty vary from program to program.

ACCREDITATION:
The A. Webb Roberts Center for Continuing Medical Education of Baylor Health Care System, Dallas designates this educational activity for a maximum of 12 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of A. Webb Roberts Center for Continuing Medical Education of Baylor Health Care System, Dallas and Northwest Anesthesia Seminars, Inc. The A. Webb Roberts Center for Continuing Medical Education of Baylor Health Care System, Dallas is accredited by the ACCME to provide continuing medical education for physicians.

Physician Assistants AAPA accepts Category I credit from AOACCME, Prescribed credit from AAFP, and AMA PRA Category 1 Credit™ from organizations accredited by the ACCME.

CME certificates will be mailed following completion of the course.

AANA approved for 12 CEC Code #30738 EXP DATE 10/05/2008

NWAS is an approved provider by the California and Florida State Boards of Nursing, provider number #04833 and 50-7480 respectively. This program offers 12 contact hours.

COURSE DIRECTOR: Mark Murphy, MD, Chief of Anesthesiology, Mercy Medical Center, Durango, Colorado

FAP: (Frequent Attendee Points) - FAP lets you accumulate points based on dollars spent with NWAS, including net cruise and hotel (but not air). These points can later be redeemed for tuition. A great program to reward you for supporting NWAS!

Northwest Seminars, Inc. is going Green! The environment takes a heavy hit with our printed lecture materials - over 8 tons of paper, toner cartridges, and shipping. NWAS has replaced the printed lecture notes for our seminars with a CD containing the lectures in PDF format. If you would prefer to receive printed notes after returning home, we will be happy to provide them to you for a nominal fee.

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Last Update: 9/25/08
NWAS
P.O. Box 2797, Pasco, WA, 99302
1 (800) 222-6927