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Due to COVID-19, our office is currently closed until further notice.

We appreciate your patience as we work to process refunds and respond to your email inquiries as quickly as possible as our team transitions to work from home. Please email info@northwestseminars.com if you need assistance and we will get back to you as soon as possible.

You can continue to register for future programs on our website and we sincerely appreciate your business.

3/20/2020 10am PST:

Faced with mounting uncertainties over COVID-19 (coronavirus) and the potential impact on our attendees and faculty, NWS is suspending all seminars through May 31, 2020.

In the event we must cancel future meetings due to the Coronavirus situation, all registered attendees will be contacted via email and phone and a notice will be posted on our website and our social media pages.

Out of an abundance of caution and concern for the safety of our staff and community, and in line with the advisories set forth by the CDC and State and Federal officials, we are reducing our in-office staff and transitioning to working from home as much as possible. We anticipate heavy call and email volumes over the next few weeks and appreciate your patience as we work hard to respond to all inquiries. To contact us during this time, please email: info@northwestseminars.com and we will respond as soon as we can. You can continue to register for future programs via our website, and we sincerely appreciate your future support of our meetings.

**NO ATTENDEE ACTION REQUIRED**
If you are enrolled in a course falling between March 19, 2020 and May 31, 2020, you should have received a phone call and email with additional details (please check your spam).

WHAT YOU NEED TO KNOW:

HOTEL RESERVATION CANCELLATION: If you made your hotel reservation via NWS/NWAS/NWWT, your hotel reservation will be automatically cancelled. If you would like to re-book your reservation, please contact the hotel directly. If you booked a hotel on your own or at a different hotel, you'll need to cancel that directly. Please be aware that future hotel, cruise, and tour packages may still be subject to their individually stated cancellation policies.

TUITION: No attendee action required. NWS/NWAS will automatically refund 100% of your paid tuition fee to the original payment method. While we are doing our best to process tuition refunds as quickly as possible, please allow up to 8 weeks for this to be completed. If you had applied Frequent Attendee Points (FAP) for your tuition payment, it will automatically be placed back on your account to be used toward a future meeting.

Thank you

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